Remote Control - How to remote control a device
- Log into the Cornerstone Desktop / Virtual Desktop / Citrix.
- Launch the Chrome browser. Internet Explorer (IE) won't work.
- Go to the websitehttps://irvdcsoti01.ensignfs.com/mobicontrol. If prompted continue past security warnings.
- Log using your citrix username as the username AND as the password.
- Click on the folder in the left side pannel.
- Right click on the device you want to remote control, then click "Remote Control (HTML5)".
- A new browser window will open for remote controlling.
- You will now need to allow the remote control on the mobile device.
- Now you can control the device from your computer.