Problem or Task: How to address errors or messages on an HP printer control panel.
Per the HP website...
The control panel messages indicate the current product status or situations that might require action.
Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgment.
Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.
Status-alert messages appear on the computer screen (in addition to control panel messages) when the product has certain problems. If a status-alert message is available, a appears in the Status alert column in the following table.
Keywords/Phrases: hp, printer, error, error message, error screen, jam, paper jam, printer error
Latest Update: 2014-08-08
Subject Matter Expert: JWG